Customer Support

See What Your Users See

When customers send you videos, you can identify the root issue and provide better solutions faster.

Customer Support Button

Give users the power of video

Embed our record button onto your help pages so users can easily create and send you videos without leaving your site.

Customer Support Shareable Link

Request recordings on demand

Include your shareable link in an email or chat conversation to request a recording from a customer in real-time.

Customer Support Webcam Video

Invite customers to “show and tell”

Hubcap isn’t just for software - invite your customers to record webcam videos with questions or comments about your physical product.